Description
You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways.
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success.
Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.
This is a hybrid role; Hybrid colleagues work a mix of in-office and virtual days, coming into the office 2-3 days per week on average. Leaders and colleagues will plan common days for in-person connection, collaboration, and events.Under the general supervision of the Vice President & Senior Counsel, the Manager & Counsel is responsible for management of complex subpoena productions, legal reviews of escalated legal orders, paralegal supervision and development to ensure quality work, and meet and confer communication with issuers of escalated legal orders.
Actively supervise a paralegal team who lead operations specialists performing indexing, decisioning, and fulfillment of legal orders issued by federal and state government agencies and private attorneys. Provide legal support to ensure that legal order processing is expeditiously and accurately handled in a manner that ensures compliance with applicable laws and regulations.Manage and work on complex subpoena productions (class action subpoenas, civil investigative demands, motions, objections, court orders).
Prepare responses to non-routine or escalated legal requests.Manage escalations and/or litigation matters concerning legal orders across the enterprise.Prepare enterprise-wide company witnesses, inclusive of 30(b)(6) testimony, for deposition(s).
Research and analyze statutes and case law as required for resolving legal order escalations.Ensure that fulfillment of third-party legal orders meets the requirements of federal and state privacy laws.Support Vice President & Senior Counsel when required.
Escalate legal requests to the Vice President & Senior Counsel when required.Actively manage paralegal escalation caseloads and output.Support and provide guidance to paralegals on doubts in the decisioning or fulfillment of legal requests.
Monitor performance and provide coaching for performance improvement and development of paralegals.Review the quality of paralegal work to ensure the accuracy and quality meets the applicable procedures and standards.Conduct annual RFPA trainings and provide substantive guidance for other required trainings for the legal order processing team.
Meet and confer with issuers of escalated legal requests when required. Maintain the confidentiality of information of legal requests or other information provided by issuers.Contribute to the development or update of business specific procedures to improve and streamline legal order processing.
Provide clear reporting and metrics regularly to leadership concerning escalations, team output, or any trends relating to legal order processing.Support and collaborate with leadership on projects aimed at leveraging data analytics and process improvements to streamline and improve legal order processing.Adhere to Amex risk and regulatory standards, policies and controls and identify and promptly escalate and manage legal or operational issues to management.Minimum Qualifications:J.D.
with admission to practice law in Florida in good standing.6+ years of litigation experience in a law firm and/or in-house corporate environment independently handling a broad range of litigation matters.Experience leading paralegal teams and/or working with complex and large volume discovery matters.
Consistent track record as a trusted advisor to business clients.Executive presence and ability to effectively interact at all levels within and outside of the organization.Ability to convey legal advice clearly and consistently at all levels within the organization and synthesize complex issues for business leaders.
Understanding of how to effectively navigate challenges with legal order processing.Comfortable with learning new processes and using technology tools.Ability to move seamlessly between multiple priorities.
Strong teamwork and collaboration skills.Highly organized with a track record of pushing initiatives to timely completion.Meticulous attention to detail.
A strong work ethic, a can-do attitude, flexibility and genuine enthusiasm to assist with other assignments, projects and cases when needed.Passion for working towards creative, solution-oriented outcomes that effectively address legal requirements and operational needs.Additional Details:Location: Sunrise, Florida.
Workplace Flexibility: Potential to work remotely part of the time based on current projects and team needs.Travel: Little to none.Visa Sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
QualificationsSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.
At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.
Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the Know Your Rights poster and supplement and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.
Job Field: LegalSchedule: Full-time.